Posted by On 22-11-2018

Abacus Emergency Operations Preparedness

Abacus Emergency Operations Preparedness

Major Weather Events and Power Interruptions

Being prepared for an emergency is a real and ongoing objective at Abacus. Many people still recall the severe ice storm and cold weather that covered Ontario just before Christmas 2013 – Toronto was totally shut down for days! A less intense and shorter duration storm occurred in April 2018. Then there was the power failure that blacked out Toronto and much of Eastern North America for many days in 2003. And it is not unreasonable to expect that there may be similar events in the future

However, the comprehensive approach to safety and security taken by Abacus ensured that these events and storms were virtually non events for Abacus and its customers. Abacus will of course continue to be as well prepared as possible for future events of this kind.

Perhaps the most significant of these events was the 2013 ice storm in Ontario. As soon as power from the utility was interrupted, the Abacus on site emergency natural gas- fired electrical generator started and all building systems continued to operate normally. Most importantly, the heating and lighting systems continued to function, and the risk of freezing sprinkler system or other water pipes was totally avoided. The emergency generator could have continued to run indefinitely. While the emergency generator has come on many times during power interruptions, never was it more important.

The 2013 storm truly tested Abacus, and also showed Abacus staff at its best. To complement the uninterrupted heat and light systems on the site, Abacus staff cleared ice from all door locks and from around all exterior doors so that any customer who came on site could gain access to their unit. Less than 12 hours after the storm ended, Abacus was operating normally, and as if the storm had never occurred. This kind of security and service is rare in the self storage industry. The ice storm clearly demonstrated that self storage security is more than having locked doors and a security gate.

The day after the 2013 ice storm in 2013, it was great to see the relief on our customers’ faces when they drove in and saw that their belongings were indeed safe and secure.

During that event, Jane and her staff, and David (in charge of maintenance) went beyond the call of normal duty to ensure that Abacus continued to operate smoothly and safely. They are a big reason that Abacus is a leader in the self storage industry.

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“Just rented a storage locker from Abacus Self Storage. They are well organized , courteous, well organized and efficient. The locker is spotlessly clean and I am very pleased with the... Read More

Elyse Pomeranz
S

“My girlfriend and I are moving into a new place together and we had to find a secure, affordable and convenient storage facility to store our belongings, while we are transitioning to a new... Read More

Scott and Ola, Scottola
J

“Very knowledgeable and helpful staff. One stop shop to buy all packing and moving supplies. Very clean, bright and secure storage facility, that can be easily accessed. Would highly recommend to... Read More

Jodi M
Abacus has been helping customers meet their storage needs over many years.

The people in our testimonials are amongst the thousands of people that Abacus has had the privilege of serving since 1999. Some of these customers have taken the time to give us feedback, both personally and in written reviews, on their experience at Abacus, and for that we are most grateful.

Learn More About Abacus Self Storage in the Greater Toronto Area!
What is the price, and are there any promotions?

Our affordable prices are always set to deliver great value. Further, we regularly run promotions to give our customers the best deals on self-storage.

What should I do if my administrative/personal information has changed?
If your contact information (phone, email, address) changes, please let us know as soon as possible. If you are moving, be sure to change address for utilities, telephones, etc. Organize a checklist related to your move. The post office has special forms for address changes.
What do I need to do if I want to vacate my unit?
Give 1 week notice when the unit is being vacated.
Do I need reservations on a storage unit?
Inquire about advance reservations, to help ensure that a properly sized storage unit will be available when you need it. At Abacus, we do not charge for making advance reservations.
What should I be aware of when renting a storage unit?
Take time to review the storage agreement, as it is your protection while in storage.
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