Self Storage FAQs
Self storage is a bit of a black box for many people who decide to use it for the first time. While a wide variety of questions are asked by people contemplating the use of self storage, the common theme is that they are seeking peace of mind while their belongings are in storage. Here are some of the many questions asked by newcomers to self storage:
MOVING INTO YOUR UNIT
Reserving a unit in advance ensures that it will be available when you actually need it. Usually there is no charge for making a reservation.
Yes! Our self storage units are maintained at a minimum of 8 to 10 degrees Celsius in winter (a relatively low temperature to minimize impact on climate change), with fresh air supply in summer.
We pride ourselves on our clean property and clean storage units. Take a look inside one here.
We have doubled the number of interior and exterior cameras, in order to improve surveillance on all units on the property. Further, our property is fully fenced, has a code access electronic security gate, and has monitored intrusion alarms. As importantly, our on-site staff patrol the property regularly during business hours, and at random times outside office business hours. You can rest assured we are doing our utmost to keep your belongings safe. Learn more about our Features and Security.
Use the 9 feet (or about 2.9m) in the height of the unit to save floor space. For example, stand couches on end and stack boxes. Where possible, remove legs from furniture.
We suggest that for easy identification, label all boxes. Arrange things so you can easily get to things that you might need while in storage. If you have a lawnmower, please ensure you drain all oil and gas from it, and wrap it in heavy plastic to prevent damage to your other items.
KEEPING YOUR THINGS SAFE
It is important to remove all contents from appliances, and clean them to ensure that no odours are created. Leaking batteries can damage cameras, flashlights, etc. so be sure to remove them. Where possible, use original cartons for television sets, stereos, computers, etc. Batteries of any kind, especially any batteries that may be leaking, and regardless of whether they are “loose” or in any device that needs batteries, may be a spontaneous explosion and/or fire hazard. Accordingly, all batteries must be removed from any items containing batteries, such as appliances, toys, laptops, etc. prior to placing any such items in storage.
Our affordable prices are always set to deliver great value. Further, we regularly run promotions to give our customers the best deals on self-storage.
Keep your storage unit payments current, to avoid late fees. Better yet, leave a pre-authorized credit card number, so that your stay in self storage is problem free.
Before signing a self storage contract, be sure to clarify what the pay period is. When paying on a 4 week basis, add 8.3% to the quote in order to make an accurate comparison to a monthly quote. Learn more about how to compare rates.
We invite you to visit us personally. See what our current customers see and enjoy, which is a super clean and secure site. Meet our people, and get a taste of our superb customer service! We care about your experience while you are in our self storage facility.
Call us for a quote suited to your needs!
Yearly pre-payments: Call and Ask about our Current Discount