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The best way to see if a storage facility will be a safe place for you to store your belongings is to visit the facility. Meet the staff, take a tour, and notice if the owners and staff take pride in their efforts.

Ask questions about things that are of interest or concern to you, so that you can make an informed choice of the storage facility that best meets your needs.

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To clarify any price differentials and costs for
various unit sizes:

  • Ask if the price is for 4 weeks or for a full month; if it is quoted on a 4 week basis, add 8.3% to the quote in order to make an accurate comparison to a monthly quote;
  • Ask about any pricing specials, and how they might be of advantage to you;
  • Ask if there is a security deposit;
  • Ask about any extra charges, such as the mandatory purchase of a lock, or the payment of an administrative fee, or about the cost of insurance and the amount of coverage available

To see if you are getting good value
for your money:

  • Notice if the facility is bright, secure, clean, well lit, and the general level of care given to the facility;
  • Notice the attention given to you by the staff, and whether they are interested in making your visit an informative and pleasant experience;
  • Notice the attention given to security:
  • Notice other features like climate control, pest control, and delivery access;
  • Notice hours of access.
  • Notice generally if you feel comfortable that you will be leaving your belongings in a safe place.

A really good way for you to judge how well a self storage facility is being run is by noticing how clean it is. A clean and well maintained facility indicates that the owners and staff are concerned about the quality of their service and their property. It also means that you can leave your goods at the facility with reasonable certainty that you will get them back in the same condition as when you put them into the storage unit.

In addition, notice the staff, and how they respond to your questions, and to any concerns that you might have. If it is your first storage experience, are they attentive to your needs, and do they answer all of your questions clearly and thoroughly. They should be interested in making your storage experience as good as it can be.

At Abacus Self Storage, we take pride in ensuring that you are happy and comfortable with your storage unit choice. Our commitment to you is to make your self storage experience easy, pleasant, and carefree, and to give you peace of mind. We invite you to visit our facility and see for yourself. Contact us for a quote, or alternatively, come in and meet us. You’ll notice the difference at Abacus. We care.

E

“Just rented a storage locker from Abacus Self Storage. They are well organized , courteous, well organized and efficient. The locker is spotlessly clean and I am very pleased with the... Read More

Elyse Pomeranz
S

“My girlfriend and I are moving into a new place together and we had to find a secure, affordable and convenient storage facility to store our belongings, while we are transitioning to a new... Read More

Scott and Ola, Scottola
J

“Very knowledgeable and helpful staff. One stop shop to buy all packing and moving supplies. Very clean, bright and secure storage facility, that can be easily accessed. Would highly recommend to... Read More

Jodi M
Abacus has been helping customers meet their storage needs over many years.

The people in our testimonials are amongst the thousands of people that Abacus has had the privilege of serving since 1999. Some of these customers have taken the time to give us feedback, both personally and in written reviews, on their experience at Abacus, and for that we are most grateful.

Learn More About Abacus Self Storage in the Greater Toronto Area!
What is the price, and are there any promotions?

Our affordable prices are always set to deliver great value. Further, we regularly run promotions to give our customers the best deals on self-storage.

What should I do if my administrative/personal information has changed?
If your contact information (phone, email, address) changes, please let us know as soon as possible. If you are moving, be sure to change address for utilities, telephones, etc. Organize a checklist related to your move. The post office has special forms for address changes.
What do I need to do if I want to vacate my unit?
Give 1 week notice when the unit is being vacated.
Do I need reservations on a storage unit?
Inquire about advance reservations, to help ensure that a properly sized storage unit will be available when you need it. At Abacus, we do not charge for making advance reservations.
What should I be aware of when renting a storage unit?
Take time to review the storage agreement, as it is your protection while in storage.
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