Posted by On 20-03-2020

Notice – Abacus COVID-19 Precautions

Abacus COVID-19 Precautions

During the pandemic, Abacus will be doing all that it can do to limit risk of exposure to the coronavirus, to both its customers and visitors and to all Abacus personnel.

  1. If anyone is ill, or experiencing symptoms, we respectfully request that you do not enter or attempt to enter the Abacus office area, or the Abacus property;
  2. Visibly ill or displaying symptoms – if Abacus personnel see that a customer or visitor is visibly ill or displaying symptoms, such visitors will be asked to not enter the Abacus office, or if they are on the Abacus property, to leave the property immediately and self isolate or seek medical attention.

Further, the following procedures will be implemented immediately:

  1. Locked office door – The door to the Abacus office will remain locked at all times, in order to restrict access only as may be required for payment, inspecting and renting a unit, etc. Customers and visitors will be able to gain access to the office area by knocking on the door during otherwise normal business hours;
  2. Warehouse to office door – This door will be locked during the pandemic. If a customer or visitor is in the warehouse, they must go to the office entrance door at the front of the property to gain access to the office;
  3. Warehouse washroom – accessible at all times. Customers and visitors are encouraged to use this facility to wash their hands;
  4. Physical separation – Customers and visitors are requested to maintain separation of at least 2 and preferably 3 meters between themselves and Abacus personnel, except if necessary to complete or produce documents, identification, initial payment, etc.;
  5. One customer/visitor at a time – To help preserve the “social separation” or physical separation that our public health authorities are advising, access to the Abacus office will be limited to one customer or visitor at any single time, even if multiple family members are with a customer or visitor. Customers and visitors will be asked to take turns entering the office, by the order in which they arrive;
  6. Make an appointment – To help preserve the Physical separation in #2 above, customers and visitors are encouraged to make an appointment prior to coming to the Abacus office;
  7. Hand Sanitizer – Abacus will, despite the current shortages, try to have hand sanitizer available for customer and visitor use in the office;
  8. Payments – Where possible, Abacus respectfully requests that all customers who do not currently do so make required payments for their unit by either of pre authorized credit card, or by email transfer, or by leaving post dated checks for at least 3 months (if applicable), or for the duration of their occupancy, if possible;
  9. Unit inspection – Customers and visitors are asked to maintain a 2 to 3 meter distance between themselves and Abacus personnel if they wish to enter the warehouse to inspect a unit prior to occupancy.
  10. Office and warehouse cleaning protocols – Abacus has always maintained its office and property so as to be the cleanest in the industry. During the pandemic, additional cleaning efforts will be made to regularly disinfect counter tops, door knobs and handles, elevator buttons, etc.

By working together, we will end this pandemic more quickly and get through it safely. Thank you for your help and cooperation. Contact us here.


“Just rented a storage locker from Abacus Self Storage. They are well organized , courteous, well organized and efficient. The locker is spotlessly clean and I am very pleased with the... Read More

Elyse Pomeranz

“My girlfriend and I are moving into a new place together and we had to find a secure, affordable and convenient storage facility to store our belongings, while we are transitioning to a new... Read More

Scott and Ola, Scottola

“Very knowledgeable and helpful staff. One stop shop to buy all packing and moving supplies. Very clean, bright and secure storage facility, that can be easily accessed. Would highly recommend to... Read More

Jodi M
Abacus has been helping customers meet their storage needs over many years.

The people in our testimonials are amongst the thousands of people that Abacus has had the privilege of serving since 1999. Some of these customers have taken the time to give us feedback, both personally and in written reviews, on their experience at Abacus, and for that we are most grateful.


Learn More About Abacus Self Storage in the Greater Toronto Area!

What is the price, and are there any promotions?

Our affordable prices are always set to deliver great value. Further, we regularly run promotions to give our customers the best deals on self-storage.

What should I do if my administrative/personal information has changed?
If your contact information (phone, email, address) changes, please let us know as soon as possible. If you are moving, be sure to change address for utilities, telephones, etc. Organize a checklist related to your move. The post office has special forms for address changes.
What do I need to do if I want to vacate my unit?
Give 1 week notice when the unit is being vacated.
Do I need reservations on a storage unit?
Inquire about advance reservations, to help ensure that a properly sized storage unit will be available when you need it. At Abacus, we do not charge for making advance reservations.
What should I be aware of when renting a storage unit?
Take time to review the storage agreement, as it is your protection while in storage.